Call cascade


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Why don't my calls go to voicemail after the appropriate number of rings? 

Calls must be answered by an auto attendant or another extension and manually transferred to an extension to follow a cascade sequence.

Why don't some calls follow my call cascade?

If the call came from another extension's call cascade, it follows the next action for that call cascade. When you answer a call forwarded from another extension's call cascade, you hear “This is Call Cascade” instead of “This is Call Forward”. 

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