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Overview

Fortinet offers enterprise-grade phone systems, combining the all-inclusive FortiVoice system and HD-audio FortiFone. This solution helps organizations keep up with changing communication needs due to evolving infrastructure, remote/hybrid work, and BYOD. Our single platform with integrated calling, conferencing, chat, fax, and mobile support empowers organizations to connect teams and streamline modern communications without increasing resources and costs.

Enterprise-Grade Communications Without Complexity

FortiVoice delivers a rich set of communications and security features in one intuitive platform to simplify management across offices, devices, and users. FortiVoice is easy to deploy and customize to align with your business workflow for optimal operational efficiency. Built on the latest security and encryption technologies, FortiVoice secure UC protects business conversations, safeguards information, and prevents call interception or SIP attacks. All users can enjoy secure and clear communications, regardless of their locations.

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Accelerated Work Efficiency

FortiVoice UC keeps your hybrid and remote workers connected and collaborative while giving your organization security and modern communication features that are not available with legacy phone systems. Our intuitive mobile-friendly softclient enables users to make and receive business calls, join a conference, or exchange chats. This can be done from anywhere using smartphones or computers, all with the same business phone numbers. FortiVoice gives your team the same secure, high-quality calling experience wherever they are, without sacrificing efficiency.

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Better User Experience with Optimal Uptime

FortiVoice offers robust and secure communications to meet each firm’s unique requirements, whether physical or virtual appliances, or cloud.* All FortiVoice systems and services work seamlessly with FortiGate NGFW and Fortinet Secure SD-WAN to further extend protection across phone devices and applications, and enable better quality of service for FortiVoice. As a result, your corporate network is optimized to support real-time traffic and eliminate unnecessary congestion, while maximizing FortiVoice uptime.

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* FortiVoice Cloud is currently available for customers in North America only.

Features and Benefits

FortiVoice is designed for efficient communications with integrated calling, conferencing, and chat features for every extension. Backed by Fortinet’s proven security, FortiVoice gives businesses peace of mind by delivering reliable and flexible systems for today’s hybrid environments, enabling employees to work from anywhere. 

Secure Communications

Advanced security features safeguard conversations and prevent call interception or SIP hacks

Simplified Management

Reduced operating overhead and cost with centralized deployment and configuration across all locations

Better Value

All-inclusive voice and conferencing features for everyone without additional hardware or licenses

Enterprise-Grade Features

Single platform with integrated voice, conferencing, chat, and fax for easy communications 

Business Continuity

Dual network connections and local survivability support always-on connectivity and automatic failover

Comprehensive System Monitoring

Real-time dashboard and reporting give insights into system performance, network traffic, call logs

FortiVoice Unified Communications Use Cases

Transform WAN and Security
Always-On Communications
All-inclusive communications systems include built-in security and local survivability protection.
icon centralized management
Unified Management Across Offices
Intuitive console enables IT to centralize configurations across offices and allow flexible greetings.
icon wireless
Designed for Hybrid Workforce
Remote users can use the same business phone number to answer and make calls, or join a conference, anywhere, anytime.

Case Studies

Súper Akí
Súper Akí
Mexican Supermarket Chain Builds High-Availability Security Network to Support Growth
Temple College
Temple College
Evolving from Firewalls to Comprehensive Security Posture with Fortinet Security Fabric
Athens Independent School District
Athens Independent School District
Pioneering Texas School District Improves Its Cybersecurity Posture with the Fortinet Security Fabric
Wellington Catholic District School Board
Wellington Catholic District School Board
Canadian School District Enhances Remote User Security and Drives Operational Efficiencies with FortiSASE

Models and Specifications

FortiVoice systems are available as physical and virtual appliances, and in the cloud.* We offer auto-provisioned FortiFone phones to automate your deployment process, and a mobile-friendly FortiFone softclient to support work-from-anywhere.

*Available in North America only

Note: FortiVoice products are subject to regional telecommunications regulations. Check out the latest availability.

 

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FortiVoice Hardware for Offices with up to 50 Users


These cost-effective FortiVoice PBX systems come with all the business-critical calling features to boost employee productivity without increasing your communication costs.

Extensions
20 extensions, 2 FXS ports
Trunks
2 FXO ports, 4 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
Extensions
20 extensions
Trunks
4 FXO ports, 4 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
Extensions
50 extensions, 2 FXS ports
Trunks
6 FXO ports, 8 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
FVE-50G2
Extensions
50 extensions, 2 FXS ports
Trunks
2 FXO ports, 8 VoIP trunks
Add-on
FortiFone Softclient, Unified Communications
FortiVoice Hardware for Offices with up to 5,000 Users


These comprehensive FortiVoice PBX systems with all-inclusive features and centralized management to simplify your IT administration and optimize business efficiency across all locations.

Extensions
100 extensions
Trunks
16 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
200 extensions
Trunks
8 FXO ports, 24 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
300 extensions
Trunks
1 PRI port, 30 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
500 extensions
Trunks
50 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
2000 extensions
Trunks
200 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
5000 extensions
Trunks
500 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FortiVoice Gateway Analog Telephone Adapter (ATA)


These scalable FortiVoice Gateway models expand the connections of different analog devices to FortiVoice systems. Dual network connections and local survivability support ensure always-on communications. FortiVoice Gateway devices work with FortiVoice models with 100 extensions and more.

FVG-GO04
Extensions
-
Trunks
4 FXO ports
LAN connections
2 RJ45 ports
Extensions
-
Trunks
8 FXO ports
LAN connections
2 RJ45 ports
FVG-GS04
Extensions
4 FXS ports
Trunks
-
LAN connections
2 RJ45 ports
Extensions
16 FXS ports
Trunks
-
LAN connections
2 RJ45 ports
Extensions
-
Trunks
1 PRI port
LAN connections
2 RJ45 ports
Extensions
-
Trunks
2 PRI port
LAN connections
2 RJ45 ports

FortiVoice is supported on numerous hypervisors, including VMware ESX and ESXi, Microsoft Hyper V. 

Extensions
50 extensions
Trunks
8 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
Extensions
100 extensions
Trunks
16 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
200 extensions
Trunks
24 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
500 extensions
Trunks
50 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
2,000 extensions
Trunks
200 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
5,000 extensions
Trunks
500 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
10,000 extensions
Trunks
1,000 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
20,000 extensions
Trunks
2,000 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
50,000 extensions
Trunks
3,000 VoIP trunks
Add-on
FortiFone Softclient, Unified Communications, Call Center, Hotel Management

FortiCall provides a simple flat rate for unlimited inbound and outbound calling within the continental U.S. and Canada, regardless of office location.* You can choose a local number from more than 10,000 areas in North America with flexible and easy-to-manage premium calling services. Businesses can establish a local and regional presence without a physical location, and easily reach international customers and businesses with affordable calling rates to more than 180 countries. 

Sign up Today                  Log in

 

*The unlimited calling within the continental U.S. and Canada excludes Alaska and NWT, Canada.

FortiVoice is available for Amazon Web Services (AWS) and Microsoft Azure. These provides support both BYOL (bring-your-own-license) and on-demand (pay-as-you-go.)

FortiVoice also offers Unified-Communications-as-a-Service, FortiVoice Cloud, with all-inclusive unified cloud communications.*

*FortiVoice Cloud is available for North America only.

Phones and Softclients

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FortiFone FON-280B model

FortiFone FON-280B

Entry-level IP phone ideal for day-to-day business communications.

  • 2.8" color screen
  • Nine dedicated feature keys
  • Six programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
  • Works with cloud and on-premises solutions
FortiFone FON-380 model

FortiFone FON-380B

Built for optimal communication, this mid-range phone makes a user’s calling experience better than ever.

  • 3.5” color screen
  • Ten dedicated feature keys
  • 28 programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100/1000 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
  • Works with cloud and on-premises solutions
FortiFone FON-480 model

FortiFone FON-480B

This smart phone lets you work effectively based on your call priorities.

  • 4.3" color display screen
  • Ten dedicated feature keys
  • 45 programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100/1000 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
  • Built-in Bluetooth headset support
  • Works with cloud and on-premises solutions
FortiFone FON-580

FortiFone FON-580B

Designed for office professionals who need a powerful phone that delivers enhanced call control.

  • 4.3” and two 3.5” color display screens
  • Nine dedicated feature keys
  • Up to 106 programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100/1000 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
  • Built-in Bluetooth support for greater connectivity
  • Works with cloud and on-premises solutions
FortiFone FON-D72-B Multi-cell Base Station

FortiFone FON-H25

This affordable phone offers clear HD audio and a range of features needed in your hotel. With six programmable keys and easy one-touch access, you can customize this phone for guest rooms, lobbies, or the office.

  • 6 dedicated feature keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support


FortiVoice Unified Communications provides the FortiFone Softclient to help users stay connected anywhere, anytime. The intuitive interface helps you easily make/receive calls, check voicemails, join a conference call, initiate chats, send/receive faxes, and access directories, directly from smartphones or desktops.*

FortiFone FON-D71-B Single Base Station
  • Hold/unhold, mute/unmute, transfer, swap and merge calls.
  • Company directory and favorites for single-tap calling
  • Visual voicemail
  • Call history with details: caller ID, date, and time
  • Message waiting and missed call notifications

FortiFone Softclient for Mobile

The FortiFone Softclient for mobile enhances connections to the office, even on the go. Transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience as if you were actually in the office.

Download for iOS          Download for Android

 

FortiFone Softclient for Desktop

The FortiFone Softclient for desktop keeps you moving efficiently throughout your day. An app on your desktop computer enables you to make and receive calls with ease, all controlled through a simple and intuitive interface.

Download for Windows        Download for Mac

 

*Certain features require additional add-ons.

FortiVoice Cloud as a Service

FortiVoice Cloud offers secure cloud communications without the purchase and maintenance of PBX hardware. Its subscription-based, all-inclusive services reduce IT resource needs and enable quick deployment. Simply connect the ­cloud-ready FortiFone desk phones to your internet connection or install FortiFone softclient on computers or smartphones.

Enterprise-grade Quality of Service for Business Continuity

Our cloud services and data centers are protected by Fortinet security and monitored by our security experts to deliver the highest uptime possible. Your FortiVoice service is safeguarded with automatic disaster recovery to reduce business disruption.

Connect from Anywhere, Anytime

FortiFone softclient gives you the flexibility to stay connected and access robust communications. You can easily make and receive calls, start an instant message, or join a meeting directly from your FortiFone softclient.

All-inclusive and affordable communications

FortiVoice Cloud gives you everything you need with simple subscriptions. Pay only for what fits your business and budget needs. FortiVoice Cloud delivers all the latest communications features automatically.

Simplified Management and Configuration

FortiVoice Cloud makes it easy for IT to activate and deploy services for all users from an intuitive web management console. You can configure FortiVoice remotely and have visibility into system performance across locations and devices.

End-to-end Protection from a Trusted Security Vendor

FortiVoice Cloud services include advanced security and encryption features to protect your conversations. Fortinet is the only vendor that delivers end-to-end security protection across network infrastructure and phone communications.


*FortiVoice Cloud is currently available for customers in North America only

FortiCare Support & Professional Services

Fortinet is dedicated to helping our customers succeed, and every year FortiCare services help thousands of organizations get the most from their investments in Fortinet's products and services. To achieve this, FortiCare follows the life-cycle approach and provides unique services to help our customers in their success journeys.

Technical Support Services

Technical Support Services

Various per-device options are available for efficient operations. FortiCare Elite option provides a 15-minute response time for critical products.

RMA

RMA

Priority RMA options are available across the product family for expedited replacement of defective hardware to meet your availability objectives.

Resources

Data Sheets
eBooks
Solution Briefs
Videos
White Papers
Protection Next-Generation 911 and First-Responder Systems
Protection Next-Generation 911 and First-Responder Systems »

Cyber criminals are increasingly targeting emergency response networks throughout the United States. The risk to Next Generation (NextGen) 911 systems posed by advanced malware and denial-of-service (DoS) attacks highlights the critical need for local governments to secure emergency response networks.

Connect Teachers, Parents, and Students with FortiVoice Secure Unified Communications
Connect Teachers, Parents, and Students with FortiVoice Secure Unified Communications »

Schools today are often overwhelmed by constantly evolving technologies in applications, phones, and devices that are crucial for building an efficient communications infrastructure that will last into the future.

FortiVoice Secure Unified Communications: Simplified, Cost-effective Communications for K-12 Schools
FortiVoice Secure Unified Communications: Simplified, Cost-effective Communications for K-12 Schools »

A phone system plays a critical role in schools and educational institutions for operations and security. K-12 schools have traditionally been behind the curve in emerging communications technology.

A Better Retail Customer Experience Begins With Efficient and Secure Communications
A Better Retail Customer Experience Begins With Efficient and Secure Communications »

The retail marketplace is one of the most intense and competitive environments where customers expect quality services and instant satisfaction.

Efficient Communication and User Experiences with FortiVoice and Fortinet Secure SD-WAN
Efficient Communication and User Experiences with FortiVoice and Fortinet Secure SD-WAN »

Fortinet is a recognized technology leader, offering secure, high-performance communications by pairing its FortiVoice solution with Secure SD-WAN technology.

Connect and Collaborate Everywhere With FortiVoice Cloud
Connect and Collaborate Everywhere With FortiVoice Cloud »

Many organizations have shifted their business models to support a large number of distributed teams and remote workers due to the prolific changes in the industry.

Simplify Business Communications with Fortinet
Simplify Business Communications with Fortinet »

Fortinet helps organizations increase their business efficiency and ROI with one all-inclusive secure unified communications solution

Better Patient Services Begin with Connected Care Teams
Better Patient Services Begin with Connected Care Teams »

Fortinet secure UC enables healthcare organizations to provide quality care, lowering costs while increasing patient satisfaction

Secure and Efficient Retail Communications
Secure and Efficient Retail Communications »

Fortinet provides retailers with a broad and complementary portfolio of security and networking solutions that reduce management complexity and enable automation—for fast and efficient operations. By pairing Fortinet Secure SD-WAN and FortiVoice Unified Communications, IT departments can optimize employee productivity with better voice and collaboration experiences. Retail organizations can also enjoy simplified management, maximum uptime, increased security, and better user experience at a lower cost – which all leads to an improved customer experience.

Modern Communications with Cost-saving, Efficiency, and Better User Experience
Modern Communications with Cost-saving, Efficiency, and Better User Experience »

A modern communications solution enables organizations to connect branch offices and distributed teams together while improving employee productivity for business efficiency, resulting in higher bandwidth requirements.

Auto Provisioning for 3rd Party Phones
Auto Provisioning for 3rd Party Phones »

Demonstration of auto-provisioning a third-party phone with FortiVoice systems.

Introduction to FortiVoice Cloud: Secure Unified Communications
Introduction to FortiVoice Cloud: Secure Unified Communications »

Built for ultimate communication efficiency, FortiVoice Cloud connects your team together with all-inclusive calling, conferencing, chat and fax. Optimize your investment with FortiVoice Cloud’s affordable and flexible subscriptions. Your employees can stay productive and enjoy quality and secure communications wherever they are, on any device.

Bridgeway Senior Healthcare Protects PHI and Provides Top-notch Care
Bridgeway Senior Healthcare Protects PHI and Provides Top-notch Care »

Bridgeway Senior Healthcare provides short-term care, rehabilitation, and assisted-living services to seniors from skilled medical professionals.

Fortinet Unified Communications: Integrated Voice, Conferencing and Mobility for Businesses
Fortinet Unified Communications: Integrated Voice, Conferencing and Mobility for Businesses »

Designed with your business communications needs in mind, Fortinet offers an all-inclusive solution to simplify your management without expensive per-user subscription. Regardless of your company size and location, Fortinet brings together the powerful, secure, and flexible features to empower your business to do more with less.

Free Product Demo

This full working demo shows the FortiVoice Enterprise IP-PBX voice solutions, which are built for offices with up to 50,000 phone users. FortiVoice mid-range and enterprise systems give you total call control and sophisticated communication features for excellent customer service and efficient employee collaboration. Powerful, affordable, and simple, FortiVoice phone systems include everything you need to handle calls professionally, control communication costs, and stay connected everywhere.