Troubleshooting Videos 

• Qualifying Training
• Configuration Overview
• System Status
• VoIP
• Telephone Lines 
• PRI
• IP Extensions 
• Analog Extensions 
• Remote Extensions 

• Email Settings 
• Speed Dial 

Troubleshooting Flowcharts

The Troubleshooting flowcharts can be downloaded here and include the following:

• Analog Extensions
• IP Extensions
• Remote Extensions
• Speed Dials
• PRI
• PSTN
• VoIP
• Email

System Menu Flowcharts

The System Menu flowcharts can be downloaded here and include the following:

• Auto Attendant
• Call Bridge
• Conference Bridge
• Dial By Name
• Hot Desking
• Inbound Voicemail
• Voicemail Setup
• Voicemail System
• Voicemail Broadcast