FortiCare

Your phone system is mission-critical. FortiCare lets you sleep easy knowing that
it's up-to-date and protected if anything goes wrong.

FortiVoice systems have reliability built-in. But adding FortiCare ensures you get extended support and access to software updates.

FortiCare:

  • ensures your phone system hardware will be replaced if there's a hardware problem.
  • gives you extended access to comprehensive phone and web-based support.
  • gives you extended access to management software updates.

 

Advanced hardware replacement
Under FortiCare, Fortinet will ship you an advanced exchange replacement unit in the event of a hardware issue to help reduce downtime. Without FortiCare, your hardware is protected only for the first 90 days after you register the system. Plus, with FortiCare, you can extend coverage far beyond the first year. Advanced exchange hardware replacement may not be available in all locations.

Premium technical support
FortiVoice Technical Support is free for the first 90 days, but FortiCare holders always have access to telephone and web-based technical support. Got a problem? Give us a call or create an online ticket.

Software updates
We’re always working to improve the capabilities of FortiVoice systems. We frequently release software updates that add features or expand the capacity of the system. Software updates are available free to all users for the first 90 days after you register the system, but FortiCare holders always get access to software updates.

24x7 Comprehensive or 8x5 Enhanced Support
Pick your coverage; the FortiCare 8x5 Enhanced Support offering is designed for customers who need support during local business hours. For round-the-clock access to mission-critical support services, get 24x7 Comprehensive Support. 
 

Premium protection, practical prices
FortiCare coverage lasts for one year. You can buy up to five years of FortiCare coverage at a time. Plus, you can even renew coverage for some systems for a limited time after they've been discontinued.

Your system must be covered by a current warranty to be eligible for FortiCare. Call toll-free 1.888.332.9322 x301 for details. FortiCare is available for phone systems only. FortiFone telephones are covered by a one-year limited warranty.

 

 

Next Steps

FortiVoice products are available from 
a network of Authorized FortiVoice
Resellers.
If you're not sure exactly
what you need or would like expert
guidance and installation of your new
FortiVoice phone system, a reseller
can help you.

You can also buy selected
FortiVoice products directly
from us by calling toll free.

1-866-868-3678

 

 

 

 

FortiCare

FortiCare 24x7 Comprehensive Support

   
FVC-40S $136.00 Buy Now
FVC-40 $174.00 Buy Now
FVC-70 $324.00 Buy Now
FVC-100 $374.00 Buy Now
FVC-100T $499.00 Buy Now
     
FVC-200D $749.00 Buy Now
FVC-200D-T $1499.00 Buy Now
FVC-2000E-T2 $2249.00 Buy Now
     

FortiCare 8x5 Enhanced Support

   
FVC-40S $82.00 Buy Now
FVC-40 $104.00 Buy Now
FVC-70 $194.00 Buy Now
FVC-100 $224.00 Buy Now
FVC-100T $300.00 Buy Now
     
FVC-200D $449.00 Buy Now
FVC-200D-T $899.00 Buy Now
FVC-2000E-T2 $1349.00 Buy Now
     
24vsx $104.25 Buy Now
48vsx $194.25 Buy Now
84vsx $224.25 Buy Now

 

 

 

 

How to Buy

Purchase FortiVoice Products

 

FortiCall VoIP services for FortiVoice small business phone systems